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Home Credit Indonesia selalu mencari kandidat berbakat untuk bergabung bersama kami.
Bergabunglah bersama tim inovatif kami untuk mengubah cara dunia berbelanja.
CRM Data Analyst
Accounting and Finance
Minimum Qualifications
We look for talents with below requirements:
- Bachelor's Degree in Business, Engineering, Mathematics, Statistics, or related discipline
- Minimum 3 years experience in data analytics and campaign management, preferably in IT/ financial sector
- Advance knowledge in SQL Database, data mining, business intelligence, and analysis tools
- Proficient in Excel Macro, PowerBI, or CleverTap highly desirable
- Excellence verbal/written communication skills, especially in English and presentation skills
- Good understanding of consumer financial services, processes, and campaign
Job Description
In this position you will:
- Review data mining, prepare analysis and deliver reporting (regular and aD-hoc) to Support CRM Department and ensure the accuracy and deliver in timely manner.
- Maintain and documented CRM Operational Report list to be use for future tracker information source.
- Utilization of advanced analytical techniques to identify trends, correlations and other outcomes and forming clear and propose recommendations to Direct Superior
- Ensure and promote compliance with Group and Indonesia data processing rules and Information security standards
- Working with Local and group IT to fix identified issues and enhance existing capabilities to store / capture / process data
- Analyze trend to distinguish and drive desired behavior (complex analysis) and provide recommendations about potential productivity improvements areas.
