Peluang Karir

Peluang Karir

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Field Collection Asst. Manager - Padang

General Services

Minimum Qualifications

  • Candidate must possess at least a Diploma, Bachelor's Degree any field.
  • Required skill(s): collection and recovery, Remedial Account Management.
  • Required language(s): English
  • At least 5 year(s) of working experience in the related field is required for this position. Preferable domicile in Padang
  • Assistant Managers/supervisor specializing in Banking/Financial Services or equivalent.
  • Full-Time position(s) available.

Job Description

  • Supervise daily operations for all Field CRS team to monitor every activity is running properly.
  • Monitor and review team's performance to ensure field crs team meet their targeted result.
  • Distribute expected target to Team Leader and ensure field CRS Agent received the target.
  • Request new field crs agent according to portofolio growth.
  • Monitor field CRS Team to Ensure all the process in field team is comply with guidelines and SOP.
  • Coordinate with training team to ensure every team member will receive training based on feedback from quality.
  • Control the process to ensure Collection Incentives are fair, and prepared and submitted on time.
  • Resolve timely customer escalations.
  • Cooperated with HR Team to ensure proper montioring and fulfilment of TML.
South Jakarta, Indonesia
Mid-Senior Level / Manager
Expiry Date: 22 Aug 2019
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